Sales service

Category Description :

 ◎ Before buying Huiyuan silica gel products, what should you do to get more rapid and accurate responses? 
◆ What are the things you need to pay attention to when selecting a product type? 

The silica gel, molecular sieves, and other products produced by our company are divided into more than 40 varieties, more than 200 specifications or models. Please carefully confirm the ones that you really need. For example: white fine-pored silica gel products are divided into three different types: spherical, hemispherical, blocky 

◆ What are the things you need to pay attention to when selecting product packaging?

Most products we produce have different ways of packaging; please double-check the product packaging you really need. (Please refer to the packing photos shown in products introduction column) 

◆ Can we customize the product if the product type you need is not in the catalog? 

Customers require special varieties, specifications, models, packaging or quality metrics, please specify the indicators or requirements of the product you need, and sign a special contract with us; we can customize the product according to your request, and arrange production and delivery.

◆ What shall I pay attention to during purchase?   

When you order the goods, please inform us of the following specific price-related requirements, so that we can offer you an accurate and satisfactory price.
① Model specifications;
② Quality indicators;
③ Quantity of orders;
④ Packaging way;
⑤ Delivery period;
⑥ Place of delivery;
⑦ Delivery method;
⑧ Payment. 

◆ What elements does the purchase price are concerned with? 

① Model specifications;
② Quality indicators;
③ Quantity of orders;
④ Packaging way;
⑤ Delivery period;
⑥ Place of delivery;
⑦ Delivery method;
⑧ Payment.
 

◎ After-sales Service:

◆ How to store the silica gel after having purchased the products?

During the storage period of silica gel before use, be sure to pay attention to the following points:
1) Do not stack them together with items of various odors, because silica gel has a strong absorbability in face of organic gases.
2) Do not place them in excessively humid environments; when stacked in the warehouse, they should not be directly stacked on the floor or against the wall.
3) The storage period of silica gel before use should not be too long, which is usually one year.
4) When handling silica gel, be careful not to break the bags and the two lined layers of plastic film moisture barriers.

◎ If you want to buy our products, please do not hesitate to contact us!

  TEL:+86-535-8222489,8251155
  FAX:+86-535-8246683 
  E-mail:sales@silicagel.tm

◎ Complaint Service: 
  If you are not satisfied with our service, please contact us: 
 

  TEL:+86-535-8236657, 8151091
  FAX:+86-535-8033333
  E-MAIL:office@silicagel.tm
 

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